5 min read

Top Alternatives to Self Storage for 2025

Top Alternatives to Self Storage for 2025
Published on
April 30, 2025

Beyond Traditional Storage: Exploring Your Options

Need more space but dread the hassle of self storage? This list explores 8 innovative alternatives to self storage, offering convenient, affordable, and flexible solutions for urban residents, movers, and anyone dealing with clutter. Discover options like portable containers, peer-to-peer storage, and full-service storage and retrieval, helping you reclaim space without breaking the bank. Find the perfect storage solution for your needs and budget in 2025.

1. Endless Storage

Tired of the hassle and expense of traditional self-storage? Endless Storage offers a compelling alternative to self storage, particularly for urban residents, people moving, those dealing with clutter, or anyone living in a small apartment. This innovative service reimagines storage by charging per box instead of by square footage, providing a flexible and convenient solution for storing your belongings. They deliver free storage kits directly to your door, allowing you to pack at your own pace. Forget the hassle of renting a truck and navigating crowded storage facilities – Endless Storage brings the storage to you.

Endless Storage

This per-box pricing model starts at an affordable $7.99 per box per month when storing two or more boxes, making it a budget-friendly option, especially when compared to the cost of renting even a small storage unit. Climate-controlled facilities and comprehensive insurance coverage ensure your items remain safe and protected from the elements and unforeseen events. Plus, with month-to-month plans and no long-term contracts or hidden fees, you have the flexibility to adjust your storage needs as they change. Need your winter clothes back? Request your boxes through their intuitive online account management system, and Endless Storage will deliver them back to you within 48 hours.

For those moving apartments, Endless Storage can be a game-changer. Pack your belongings into the provided boxes, schedule a pickup, and have them delivered directly to your new home when you're ready. This eliminates the need for temporary storage during a move and simplifies the entire process. Similarly, if you're decluttering your home or apartment, Endless Storage offers a convenient way to store seasonal items, extra clothes, or anything else you don't need immediate access to, freeing up valuable living space.

Implementation Tip: When packing your boxes, maximize the space by using appropriate packing materials and organizing items efficiently. This not only helps protect your belongings but also allows you to store more within each box, potentially saving you money.

Pros:

  • Affordable per-box pricing starting at $7.99 per month (for two or more boxes)
  • Free shipping of storage kits and 48-hour return shipping
  • Climate-controlled facilities with insurance coverage
  • Flexible, month-to-month plans with no long-term commitments or hidden fees
  • User-friendly online account management

Cons:

  • Service pricing is based on box quantity, which might be less cost-effective for single-box storage
  • Limited to box storage, making it unsuitable for very large items or bulky furniture

Website: https://www.endless-storage.com

Endless Storage earns its place on this list by providing a practical, affordable, and convenient alternative to traditional self-storage. Its unique per-box pricing, combined with free delivery and pickup, caters specifically to the needs of today's urban dwellers and anyone seeking a hassle-free storage experience. If you're looking for a flexible and accessible solution for storing your belongings, Endless Storage is definitely worth considering.

2. PODS (Portable On Demand Storage)

PODS (Portable On Demand Storage) presents a compelling alternative to self storage, particularly for those seeking convenience and flexibility during moves or home renovations. Instead of renting a truck and hauling your belongings to a storage facility, PODS brings the storage to you. This service bridges the gap between traditional self-storage and full-service movers, offering a unique solution for both short-term storage needs and long-distance relocations. This makes it a particularly practical alternative to self storage for urban residents, people moving, those dealing with clutter, and individuals living in small apartments where transporting large items can be challenging.

PODS (Portable On Demand Storage)

PODS delivers a weather-resistant container directly to your home, allowing you to pack and load at your own pace. This eliminates the time pressure and multiple trips often associated with traditional self-storage. Once you're finished packing, PODS picks up the container and either stores it at one of their secure facilities or transports it directly to your new location. This flexibility makes PODS a convenient option for both local moves and cross-country relocations. They offer three container sizes (8-ft, 12-ft, and 16-ft) to accommodate varying needs, making them suitable for everything from decluttering a single room to storing the contents of an entire house. Unlike some self-storage options, PODS operates on a monthly rental basis, providing flexibility without requiring long-term contracts.

While pricing varies depending on factors like container size, storage duration, and distance transported, PODS tends to be more expensive than traditional self-storage. It's essential to get a personalized quote from PODS directly to assess the cost for your specific situation. You can visit their website for more information and to request a quote: https://www.pods.com/.

Implementation Tips:

  • Plan for container placement: Before your PODS container arrives, ensure you have adequate space on your property for it to be placed. Check with your local municipality for any restrictions on container placement on residential streets.
  • Accurate Inventory: Keep a detailed inventory of the items you store in the container to facilitate retrieval and insurance claims, if necessary.
  • Packing Supplies: Although PODS doesn't provide packing supplies, they offer recommendations and resources on their website. Invest in quality packing materials to protect your belongings during transport and storage.
  • Consider Insurance: While PODS containers are weather-resistant, it's wise to review your homeowner's or renter's insurance policy and consider additional coverage for the items stored within the container.

Pros:

  • Eliminates multiple trips to a storage facility.
  • Pack and load at your own pace.
  • No need to rent a separate truck.
  • Weather-resistant containers protect belongings.

Cons:

  • Generally more expensive than traditional self-storage.
  • Requires space for container placement at your property.
  • Limited availability in some geographic areas.
  • Potential municipal restrictions on container placement.

By offering a convenient and flexible storage solution, PODS earns its place on this list as a viable alternative to self storage, especially for those prioritizing ease of use and transportation during life transitions.

3. Neighbor

Looking for alternatives to self storage? Neighbor offers a unique peer-to-peer storage solution, often dubbed the "Airbnb of storage." This platform connects individuals needing storage space with people in their community who have extra room to spare. This can include anything from unused garages and basements to attics, spare bedrooms, and even driveways for vehicle storage. This approach offers a compelling alternative to traditional self-storage units, especially for those seeking cost-effective and conveniently located options.

Neighbor

For urban residents in small apartments, people facing a move, those dealing with clutter, or anyone simply needing extra space, Neighbor presents a practical solution. Instead of resorting to expensive and often remote storage facilities, you can find storage right in your neighborhood. The platform's location-based search allows you to easily pinpoint available spaces near you, making accessing your stored items far more convenient than driving across town.

Neighbor boasts several key features that make it a viable alternative to self storage. Flexible monthly rentals eliminate the need for long-term commitments, providing greater control over your storage needs. The platform also prioritizes security, offering a $1 million host liability guarantee and a renter's guarantee of up to $25,000 for stored belongings. Moreover, unlike many traditional storage facilities, Neighbor doesn't require a security deposit, further reducing the upfront costs.

One of the biggest draws of Neighbor is its affordability. Prices are typically 50% less than traditional self-storage units, making it a budget-friendly option for those looking to save money. The personal connection with the host is another advantage, fostering a sense of community and trust.

However, it's important to be aware of the potential drawbacks. Security levels can vary depending on the host property, as these are not standardized commercial facilities. Availability can also be limited in some areas, and access hours may depend on the host's schedule. While Neighbor provides guarantees, it's essential to carefully review the host's listing and communicate your specific needs and concerns before booking.

Implementation Tip: When considering using Neighbor, carefully review the host's profile, photos of the storage space, and any reviews from previous renters. Communicate directly with the host to clarify access hours, security measures, and any specific requirements you may have. This will help ensure a smooth and positive storage experience.

Neighbor deserves its place on this list of self-storage alternatives for its innovative approach to storage, its focus on affordability and convenience, and its potential to connect people within their communities. If you're seeking a flexible, cost-effective, and locally-based storage solution, Neighbor is definitely worth exploring. Visit their website at https://www.neighbor.com/ to learn more and find available storage spaces in your area.

4. MakeSpace: The Concierge Approach to Storage

Looking for alternatives to self storage that require absolutely zero heavy lifting? MakeSpace might be the perfect solution. This full-service storage option handles everything for you, from pickup to delivery, making it an ideal choice for busy urban residents, individuals moving, those downsizing from a larger home, or anyone simply overwhelmed with clutter in a small apartment. Instead of renting a truck and hauling boxes to a storage unit, MakeSpace sends a team to pick up your belongings, professionally packs them, transports them to a secure, climate-controlled warehouse, and even creates a digital inventory with photos of your stored items.

MakeSpace

MakeSpace deserves a spot on this list because it fundamentally reimagines the storage experience. It eliminates the need for renting a truck, navigating crowded storage facilities, and the physical strain of moving heavy boxes. Their on-demand retrieval service is a standout feature. Need that winter coat back in the middle of summer? Simply request it through the MakeSpace app, and they'll deliver it right to your doorstep. This convenience factor is a game-changer for those who value their time and prefer a hassle-free experience.

While MakeSpace offers various storage options, specific pricing isn't readily available on their website and requires a personalized quote based on your location and storage needs. This makes it slightly more difficult to compare directly with traditional self-storage upfront. You provide details about your items, and they provide an estimate. Technical requirements are minimal, primarily revolving around access to the internet and a smartphone to use their app and manage your inventory.

Compared to similar full-service storage options like Clutter, MakeSpace generally operates in a similar price range, with both offering premium, concierge-style service. However, availability is a key factor to consider, as MakeSpace's service isn't available in all markets. It’s important to check their website to see if they operate in your area.

Features and Benefits:

  • Free pickup and delivery: No need to rent a truck or transport items yourself.
  • Digital inventory: Easily find and manage stored items through a visual catalog with photos.
  • Online dashboard: Manage your stored items and request deliveries through a user-friendly interface.
  • Climate-controlled storage facilities: Protects your belongings from temperature and humidity fluctuations.
  • On-demand return delivery: Retrieve specific items whenever you need them.
  • Professional packing materials provided: Ensures your items are safely packed and protected.

Pros:

  • Never have to visit a storage facility.
  • Digital inventory simplifies item management.
  • Eliminates the need for transportation and heavy lifting.
  • Convenient on-demand delivery.

Cons:

  • More expensive than traditional self-storage.
  • Less control over how items are specifically stored within the warehouse.
  • Limited market availability.
  • Delivery scheduling may require some advance notice.

Implementation Tip: Before scheduling a pickup, take inventory of the items you want to store and be ready to provide accurate dimensions to MakeSpace for a more precise quote.

Visit MakeSpace

5. Clutter

If the thought of renting a truck, hauling boxes, and navigating narrow self-storage aisles fills you with dread, Clutter might be your ideal alternative to self storage. This tech-enabled service handles everything from pickup to storage, making it a particularly attractive option for urban residents, people moving, those downsizing, or anyone simply overwhelmed by clutter in a small apartment. Clutter essentially acts as a valet for your belongings, offering a convenient, albeit pricier, storage solution. Instead of you doing the legwork, Clutter sends professional movers to your home, carefully packs your items, and transports them to secure, climate-controlled warehouses.

Clutter

Clutter distinguishes itself through its user-friendly technology. They create a detailed photo inventory of your stored items, accessible through their app or website. This virtual catalog allows you to easily see what you have stored without having to physically visit a storage unit. Need something back? Simply select the specific items you want returned, and Clutter will deliver them to you. This item-level tracking and retrieval is a significant advantage over traditional self-storage, where retrieving a single item often necessitates sifting through numerous boxes. This makes Clutter a practical alternative to self storage for those who need to access specific items occasionally.

While pricing varies depending on the volume and type of items stored, Clutter tends to be more expensive than traditional self-storage. Think of it as paying a premium for the convenience and hands-off service. While they offer free pickup, there are fees associated with return deliveries. Also, be aware that Clutter's service areas are primarily concentrated in major metropolitan areas, so availability is a factor to consider. Finally, scheduling pickups and deliveries requires some planning, as it's not an on-demand service.

Features:

  • Free pickup service with professional movers
  • Photo inventory of all stored items
  • Item-level tracking and management
  • Secure, climate-controlled warehouses
  • Selective return delivery of specific items
  • Flexible monthly storage plans

Pros:

  • Eliminates the need for trips to a storage facility
  • Visual inventory system helps you remember what's stored
  • Professional handling of items
  • Flexible monthly storage plans

Cons:

  • Higher cost compared to self-storage
  • Limited service areas (primarily major metropolitan areas)
  • Delivery fees for item returns
  • Scheduling pickups and deliveries requires planning

Website: https://www.clutter.com/

Clutter deserves its place on this list of alternatives to self storage because it addresses the significant pain points associated with traditional self-storage: the hassle of transportation, the physical labor involved, and the difficulty of accessing specific items. It offers a convenient and technologically advanced solution, ideal for those who prioritize ease of use and are willing to pay a premium for a full-service experience. If you're looking for a stress-free, modern approach to storage, Clutter is definitely worth exploring.

6. Boxbee (now Omni)

Looking for alternatives to self storage that offer more flexibility and convenience than traditional units? Boxbee, now operating under the Omni brand, presents a unique solution, especially for urban residents, those moving, people dealing with clutter, or anyone living in a small apartment. Instead of renting an entire storage unit, Omni allows you to store your belongings at the item level. This makes it a compelling alternative to self storage for those who value accessibility and only want to pay for the space they actually use.

Omni provides standardized storage boxes which they deliver to you. You pack your items, and Omni picks them up, storing everything in their warehouse. The real magic lies in their retrieval system. Using their mobile app, you can browse an inventory of your stored items – complete with photos – and request specific items back whenever you need them. Imagine needing your winter coat in the middle of summer – no more trekking to a self-storage unit and rummaging through boxes! Omni delivers the specific item right to your door.

How does it work as an alternative to self storage? Think of it as a valet service for your belongings. It’s ideal for rotating seasonal items like clothing, sporting goods, or holiday decorations. It’s also incredibly useful for storing items you use infrequently but still want readily accessible, like camping gear, specialized tools, or sentimental items. Instead of paying for an entire storage unit filled with things you rarely need, you only pay for the storage of individual items.

Features and Benefits:

  • Item-level storage and retrieval: This is the core differentiator. Retrieve individual items on demand, eliminating the hassle of visiting a storage unit.
  • Standardized storage containers provided: Simplifies packing and ensures consistent storage.
  • Mobile app for inventory management: Easily browse, search, and request stored items through a user-friendly interface. No more guessing what's in which box!
  • On-demand delivery of specific items: Get what you need, when you need it, delivered directly to you.
  • Monthly subscription pricing model: Provides predictable costs.

Pros:

  • Only pay for the space you actually use: A significant advantage over traditional self-storage, especially for those storing smaller volumes.
  • Convenient item-level retrieval: Unmatched accessibility to your belongings.
  • No need to remember what's in which box: The app provides a visual inventory.
  • Free pickup service: They come to you, saving you time and effort.

Cons:

  • Limited to smaller items that fit in their standardized boxes: Not suitable for large furniture or appliances.
  • Higher cost per cubic foot than traditional storage: The convenience comes at a premium. Compare prices carefully based on your specific needs.
  • Service area limited to select cities: Check their website (https://www.beomni.com/) for availability in your area.
  • Delivery fees for item returns: While pickup is free, there’s a cost associated with retrieving your items.

Implementation Tips:

  • Carefully categorize and photograph your items as you pack them. This will make it easier to locate them later within the app.
  • Consider the frequency with which you’ll need to access items. If you anticipate needing things frequently, factor in the delivery fees.
  • Compare Omni's pricing with traditional self-storage and other item-level storage services to find the best fit for your budget and storage needs.

Omni stands out as a compelling alternative to self storage for those who prioritize convenience, accessibility, and efficient use of space. If you’re tired of the limitations of traditional storage units, Omni offers a modern, tech-driven solution for managing your belongings.

7. Closetbox (now acquired by Clutter)

For those seeking a truly hands-off alternative to self storage, Closetbox (now operating under Clutter) offers a premium, full-service storage solution. This service is particularly appealing to urban residents, people moving, those downsizing, or individuals simply overwhelmed with clutter in small apartments. Instead of renting a unit and hauling your belongings yourself, Closetbox handles everything from pickup to storage and return delivery. Professional movers come to your location, inventory your items, and transport them to a secure, climate-controlled storage facility. This eliminates the need for you to rent a truck, navigate traffic, and physically move heavy items. When you need something back, you simply schedule a delivery through their online portal, selecting either specific items or your entire inventory. This makes Closetbox a strong contender among alternatives to self storage, especially for those prioritizing convenience.

Closetbox (now acquired by Clutter)

Closetbox's digital inventory system is a significant advantage. Each item is photographed and cataloged during pickup, creating a visual record accessible online. This not only simplifies tracking your stored belongings but also streamlines the retrieval process. Instead of rummaging through a storage unit, you can browse your online inventory and request the specific items you need. This by-the-item return delivery option sets Closetbox apart from traditional self-storage, which requires retrieving everything at once.

While Closetbox provides a convenient alternative to self storage, it's important to consider the cost. Their premium service comes with premium pricing, typically higher than renting a self-storage unit. Return delivery fees can also add up, so factor these into your budget. Additionally, Closetbox’s geographic coverage is more limited than traditional self-storage options. Be sure to check their website (https://www.clutter.com/) to see if they service your area. Finally, the service requires scheduling appointments in advance for both pickup and delivery, so spontaneous access to your belongings isn't possible.

Features:

  • Free professional pickup service
  • Secure, climate-controlled storage facilities
  • Online photo inventory system
  • By-the-item return delivery option
  • Monthly storage plans with no long-term commitment

Pros:

  • Completely hands-off storage experience
  • Professional handling of items
  • Digital inventory makes tracking easy
  • No need for personal transportation of items

Cons:

  • Premium pricing compared to self-storage
  • Return delivery fees can add up
  • Limited geographic coverage
  • Must schedule appointments in advance

If convenience and a streamlined experience are your top priorities, Closetbox (now Clutter) offers a compelling alternative to self storage. Just be aware of the higher costs and limited availability. For those with valuable or delicate items, the professional handling and climate-controlled storage might justify the premium. However, budget-conscious individuals or those needing frequent access to their belongings might find traditional self-storage a more practical solution.

8. Stashable: Valet Storage for Urban Dwellers

Stashable presents a compelling alternative to self-storage, particularly for those living in bustling urban environments. If you're searching for alternatives to self storage because you lack space, struggle with transportation, or simply value convenience, Stashable's valet storage service might be the perfect solution. Instead of you doing the heavy lifting, Stashable brings the storage to you.

Here’s how it works: Stashable provides you with standardized bins, picks up your packed items directly from your doorstep, stores them securely in a climate-controlled warehouse, and then delivers them back whenever you need them. This service simplifies the entire storage process, eliminating the need for renting a truck, navigating crowded storage facilities, and hauling heavy boxes.

Who is Stashable ideal for?

  • Urban Residents: Apartment living often comes with limited storage space. Stashable provides a convenient off-site solution without requiring you to leave your building.
  • People Moving: Between homes? Stashable can store your belongings while you finalize your move, eliminating the stress of juggling possessions during a transitional period.
  • People with Clutter: Need to declutter but not ready to part with certain items? Stashable offers a flexible way to store seasonal items, excess furniture, or anything else taking up valuable space.
  • People in Small Apartments: If you live in a small apartment, finding space for everything can be a constant challenge. Stashable helps reclaim your living space by providing an easy and efficient way to store items you don’t need on a daily basis.

Key Features and Benefits:

  • Standardized Bins: Stashable provides the bins, simplifying packing and ensuring consistent pricing.
  • Free Pickup & Delivery: They handle the transportation, saving you time and effort.
  • Secure Warehouse Storage: Your belongings are stored in a climate-controlled facility, protecting them from damage.
  • Online Inventory Management: Track your stored items easily through their online platform.
  • On-Demand Return Delivery: Retrieve your items when you need them, with flexible delivery options.
  • Simple Pricing: The cost is based on the number of bins you use, providing transparent and predictable pricing.

Pros:

  • Simple, transparent pricing.
  • No need to visit a storage facility.
  • Easy scheduling and management through their online platform.
  • Climate-controlled storage environment.

Cons:

  • Limited to items that fit within their standard-sized bins.
  • Potentially higher cost per cubic foot compared to traditional self-storage.
  • Service availability is limited to select metropolitan areas. Check their website (https://www.stashable.com/) for coverage.
  • Delivery times can be subject to availability, so plan ahead.

Implementation Tips:

  • Inventory Your Items: Before ordering bins, make a list of what you plan to store to estimate the number of bins you'll need.
  • Pack Efficiently: Maximize space within each bin to minimize costs.
  • Schedule in Advance: Especially during peak moving seasons, book your pickup and delivery slots well in advance.

Stashable earns its place on this list of alternatives to self storage by offering a premium, hassle-free storage experience. While it may not be the cheapest option per cubic foot, the convenience and simplicity it offers make it a valuable choice for those prioritizing ease of use and accessibility in urban environments.

Alternative Storage Service Comparison

ServiceCore Features/CharacteristicsUser Experience/Quality ★Value Proposition 💰Target Audience 👥Unique Selling Points ✨
Endless Storage 🏆Box-based storage, climate-controlled, insurance, free shipping kits★★★★☆ Easy online management💰 From $7.99/box/mo, no contractsUrban residents, declutterers, movers✨ 48-hr return shipping, pay per box, month-to-month flexibility
PODSPortable containers delivered, multiple sizes, transport included★★★★ Pack/load at own pace💰 Higher than traditional storageMovers, flexible storage seekers✨ On-site storage option, container delivery
NeighborPeer-to-peer spaces (garages, basements), local availability, liability★★★☆☆ Varies by host💰 ~50% cheaper than traditional storageBudget-conscious, local storage✨ Airbnb-style platform, personal host connections
MakeSpaceFull-service pickup, photo inventory, climate-controlled★★★★☆ Concierge-style💰 Premium pricingHands-off users, busy professionals✨ Digital inventory, on-demand item delivery
ClutterFull-service pickup, photo catalog, climate-controlled★★★★ Professional handling💰 Premium with delivery feesUrban, professionals needing service✨ Item-level tracking, flexible monthly plans
Boxbee (Omni)Item-level storage, standardized boxes, mobile app★★★★ Item-level retrieval💰 Subscription-based, higher $ per cubic ftSeasonal/rotating item storage✨ Pay only for space used, free pickup
Closetbox (Clutter)Full service pickup, photo inventory, climate-controlled★★★★ Hands-off experience💰 Premium pricingPremium users, busy clients✨ By-item return, professional movers
StashableBin-based storage, free pickup, secure warehouse★★★★ Streamlined process💰 Transparent bin-based pricingUrban dwellers with limited space✨ Simple pricing, easy scheduling via app

Finding the Perfect Storage Solution for Your Lifestyle

As we've explored, the best alternatives to self storage offer diverse solutions for urban residents, people moving, those dealing with clutter, and anyone living in a small apartment. From portable containers like PODS to peer-to-peer storage with Neighbor, and full-service solutions like MakeSpace and Clutter (which now encompasses both Closetbox and Boxbee), you have a variety of choices. Key takeaways include considering the level of service you need (full-service vs. DIY), accessibility of your stored items, and overall cost, including potential delivery or retrieval fees. Remember to factor in the volume of items you need to store and the duration of storage when making your decision. Solutions like Omni (formerly Boxbee) and Stashable offer nuanced approaches, so carefully comparing services is key.

Choosing the right tool depends on your specific situation. If you're looking for convenient per-box storage, on-demand delivery and pickup, and transparent pricing, consider a service that eliminates the hassle of traditional self storage. If you require large-scale storage for furniture during a move, PODS might be more appropriate. For longer-term storage and a hands-off approach, full-service options like MakeSpace and Clutter could be ideal.

Finding the right storage solution can feel overwhelming, but by taking the time to evaluate your needs and explore these alternatives to self storage, you can reclaim valuable space in your home and simplify your life. Ready to experience effortless storage? Discover how Endless Storage provides a convenient and affordable alternative to self storage with per-box pricing and flexible pickup and delivery. Visit Endless Storage today to learn more and get started.

Frequently Asked Questions

Unveiling the Secrets to Effortless Storage

How many states does Endless operate in?

Endless Storage is available nationwide. You pick a plan, tell us where to pickup, and we'll send a UPS van to collect, whichever state you're in.

How long will it take to get my shipping label?

Your shipping label will be sent to your email within a few minutes, if not instantaneously. It can also be accessed through your customer profile.

Where will my box be shipped to?

Your box will be shipped to one of our climate controlled self storage facilities in our closest self storage facility. Our manager will accept your package, notify you that your box has been received, and securely stored. Only our managers will have access to Endless Storage boxes.

Have additional questions?

Email us at admin@endless-storage.com click to live chat with us, or send us a message below.

Will my storage rate ever increase?

Never! We're committed to transparent pricing with no surprises. You'll lock in your rate with no hidden fees and no long-term contracts.

How quickly can I get my items back?

Fast access guaranteed! Your boxes will arrive at your doorstep within 48 hours of requesting them back. Need to check on delivery? We provide tracking information for complete peace of mind.

How flexible are the storage terms?

Totally flexible! Store month-to-month with no long-term commitment and cancel anytime.

How do I manage my account?

Everything's online! Use your account dashboard to:
• Set up automatic monthly payments
• Request box returns
• Update your address
• Order additional boxes
• Track shipments

What happens if something gets damaged?

Your boxes are insured up to $100 each. Our customer service team will help you file any necessary claims and resolve issues quickly.

What if I miss a payment?

Don't worry – we'll email you right away if there's a payment issue. Your items stay safe, though you may have temporary service interruption or late fees until payment is resolved.

How does the free trial work?

When you request our free storage kits, you'll have 30 days to send in your boxes to activate your 3 months of free storage. Think of it like starting a gym membership – your activation window begins when you receive your kits, and your full free trial begins once you send in your first box. During your free months, you'll experience our complete storage service at no cost.

When does my 30-day activation window start?

Your 30-day activation window begins when you receive your storage kits. We'll send you an email confirmation when your kits are delivered, marking the start of your activation period.

What happens if I don't send in my boxes within 30 days?

If you haven't sent any boxes for storage within your 30-day activation window, your free trial will expire and we'll begin charging the regular monthly rate of $7.99 per box. This helps ensure our storage kits go to customers who are ready to use our service.

How much does it cost to store a box?

A box costs $7.99 per month to store (plus sales tax). This price includes free shipping for standard boxes under 50 lbs. and smaller than 20"x20"x20

How do I get my box back?

Log into your Endless Storage account, locate the box you would like returned, and simply click Return My Box.

Are boxes insured?

Yes, each box stored with us is insured for up to $100 throughout transit as well as the duration of storage within our facilities.

When will my box be shipped back to me?

Your box will be at your doorstep within 48 hours of you requesting it back.

How do I get my boxes picked up?

Store 10+ boxes? We'll pick them up for free! After your purchase, we'll contact you to schedule a convenient pickup time and arrange UPS collection.

What are the shipping and insurance details?

We trust UPS with all shipments, and every box includes $100 insurance coverage. You'll receive tracking information to monitor your items' journey.

Can I access my items in person?

Yes! Visit any of our locations by appointment. Just bring a photo ID matching your customer profile.

What items aren't allowed in storage?

For everyone's safety, we can't store hazardous materials, firearms, or perishables. All items must fit within our standard boxes.

How do I get started?

It's easy! Order your storage kit online, and we'll ship it to you within 1-2 business days. Your shipping labels will be emailed instantly and available in your account.

How do I contact customer support?

We're here to help! Email us at admin@endless-storage.com, use our live chat, or send us a message through your account.

How do I cancel my storage service?

To cancel your storage service with Endless Storage, please email your cancellation request to admin@endless-storage.com. Our team will process your request within 2 business days and confirm your cancellation via email.

What if I need more time to pack my boxes?

We understand packing takes time. However, to maintain your free trial benefits, you'll need to send at least one box within the 30-day activation window. If you need more time, you can always start with one box to activate your trial and send the rest later. You can always reach out to admin@endless-storage.com if you have any issues or concerns.

Is there a cancellation fee?

When you request our free storage kits, you're starting a 30-day window to begin using our storage service.

To avoid any charges, simply send at least one box for storage within 30 days to activate your 3-month free trial. If you decide not to use our service and don't send any boxes within the 30-day window, a one-time $50 fee will apply to cover the costs of materials and shipping. This helps ensure our storage kits go to customers who are ready to use our service.

Think of it like reserving a hotel room – we're setting aside space and sending specialized packing materials for your use. The fee only applies if you request materials but don't begin storage, similar to a hotel's no-show charge.