When you hear about storage companies that pick up your stuff, people are usually talking about "valet storage" or "full-service storage." This isn't your typical self-storage experience. Instead of you doing all the work, these services take care of the heavy lifting, driving, and logistics, giving you a completely hands-off process.

Why Choose a Storage Service That Picks Up
Let's be honest, the old way of doing storage is a pain. Renting a truck, wrestling with heavy furniture, and trekking to a storage facility is nobody's idea of a fun weekend. Thankfully, that's all changing. Modern storage companies that come to you offer a much simpler, more convenient alternative that completely overhauls the experience.
This model, often called valet storage, is designed to save you time, energy, and a whole lot of stress.
You just schedule a pickup, and a professional crew shows up right at your door. They load everything up and whisk it away to a secure facility, which is often climate-controlled. This completely sidesteps the physical exhaustion of moving a sofa down three flights of stairs and the logistical headache of renting a truck. To really get it, you have to understand what a pickup service entails, because that convenience is the core of this whole approach.
Who Benefits Most from Pickup Storage
This isn't just some luxury service; it's an incredibly practical fix for all sorts of real-life situations. The value of letting someone else handle the hassle resonates with a lot of different people.
- Urban Professionals: Living in a city apartment with no space and no easy way to park a moving truck? Valet storage is an absolute game-changer for decluttering or stashing seasonal gear.
- Students: Semester breaks and study abroad trips are way less complicated when you don't have to drag all your belongings back home, only to haul them back again in a few months.
- Families During a Move: Trying to sell a house is chaotic enough. A pickup service can store extra items to declutter for staging, making the entire transition smoother.
- Businesses with Inventory: Small business owners can use this for off-site inventory management without getting locked into an expensive commercial lease.
The real win here is shifting the physical work from your shoulders to the provider's. You reclaim your time and dodge the back-breaking parts of moving, making it a perfect fit for a busy, modern lifestyle.
Traditional vs Valet Storage at a Glance
When you put the two models side-by-side, the differences become crystal clear. Ultimately, the choice comes down to whether you value hands-on convenience more than direct, physical access to your unit. For a deeper dive into this modern method, check out our guide to full-service storage solutions.
Key Factors for Comparing Pickup Storage Services

Choosing between storage companies that pick up your stuff seems simple on the surface. They all promise convenience, but the devil is always in the details. To really find the right fit, you have to look past the marketing and compare what they actually offer.
This means you need a game plan. Digging into their pricing models, checking their service areas, and asking tough questions about security measures will save you headaches later. A smart comparison is your best tool for finding a service that fits your life and your budget.
When you're weighing your options, it's easy to get lost in the details. The table below breaks down the most critical factors to help you focus on what really matters.
Quick Comparison of Evaluation Criteria
Use these criteria as your guide, and you'll be able to see beyond the sales pitch and find the service that truly works for you.
Decoding Pricing Structures
Price is almost always where you'll see the biggest difference between pickup storage companies. Most fall into one of two camps: a flat monthly fee for a certain amount of space, or a per-item cost where you only pay for what you’re actually storing. Each approach has its own perks depending on your situation.
- Monthly Subscription: This is your best bet if you're storing a lot of stuff, like the contents of a whole room or big furniture. It gives you a predictable bill each month, which makes budgeting a whole lot easier for a long-term project.
- Per-Item Pricing: Got just a few boxes of winter clothes or some sentimental items? This model is perfect. It’s incredibly flexible and ensures you’re not paying for empty space you don’t need.
Getting a handle on these differences is key, especially as the market grows. The global moving services industry is expected to hit $159.67 billion by 2032, and a big chunk of that comes from recurring storage fees. Knowing what you have helps you accurately compare storage unit prices and pick the most wallet-friendly option.
Key Takeaway: Don't get hooked by the sticker price. Do the math based on what you’re storing and for how long. That’s the only way to figure out which model actually saves you money.
Service Area and Accessibility
A service can have all the bells and whistles, but it’s useless if it’s not available in your zip code. Before you get your heart set on a company, the very first thing you should do is confirm they serve your pickup location. Cities usually have plenty of options, but availability can get spotty in suburban or rural areas.
Think about your future, too. If there’s a chance you might move to another city, you’ll want to know if they can move with you. Some companies are strictly local, while others have a national network that can make an out-of-state move much smoother.
Getting your stuff back isn't as simple as driving down to a storage unit, either. Most storage companies that pick up require you to schedule a delivery, and that can take anywhere from a day to a week. Make sure you get clear answers on a few things:
- Delivery Lead Times: How far in advance do you need to request your items?
- Minimum Storage Terms: Are you stuck in a contract for a certain number of months?
- Access Fees: Do they charge you to retrieve some or all of your belongings?
These details really define how convenient the service actually is, making them absolutely critical points to compare.
A Detailed Comparison of Top Pickup Storage Companies
Finding the right storage companies that pick up means digging a little deeper than the promise of convenience. At first glance, they all seem to do the same thing: grab your stuff and store it. But the real differences are in the details—how they operate, what they charge, and who they’re really built for.
Getting these details right is the key to finding a service that actually fits your life, whether you're just stashing a few boxes of winter clothes or emptying out your whole apartment.
The demand for these kinds of flexible solutions is booming. The self-storage and moving market is expected to jump from $52.3 billion in 2024 to an estimated $98.2 billion by 2034. This explosion shows just how much people want to simplify their logistics and get some time back in their day.
Let’s break down the big players in the pickup storage world—Clutter, MakeSpace, and PODS—and see how they stack up. We'll look at everything from their valet-style services to massive on-site containers, giving you a real-world feel for how each one works.
Clutter Full Service Storage
Clutter aims to be the ultimate hands-off storage solution, basically merging a moving company with a storage facility. Their whole pitch is built around a seamless experience where you barely have to lift a finger, offering everything from packing help to furniture disassembly.
This full-service model is what really sets them apart. While other companies just pick up what you’ve already packed, Clutter’s crew can handle the entire process. This makes them a strong contender for bigger jobs, like moving out of a one-bedroom apartment or clearing a house to stage it for sale.
The catch? This white-glove service usually comes with a bigger price tag and a minimum storage commitment, often around three months. That makes them a tougher sell for someone with short-term needs, like a student who just needs to store things over the summer.
Key Differentiator: Think of Clutter as "storage meets moving." They don’t just transport your pre-packed stuff; they offer professional packing and furniture services, which is a big step up from the competition.
Their pricing is typically a monthly plan based on the total volume of your belongings. It creates a predictable bill, but it’s smart to get a very detailed quote upfront to make sure there are no surprise fees for labor or handling tricky items.
MakeSpace Valet Storage
MakeSpace is a big name in valet storage, and their approach is all about a smooth, tech-driven experience. The core of their service is a slick digital platform that lets you manage everything you have in storage through a photo inventory.
You pack your own boxes (they can also send you some), and their team comes to pick them up. Back at the warehouse, they photograph the contents of your bins and upload them to your account, creating a visual catalog. If you need something back, you just log in, click on the item you want, and they’ll schedule a delivery.
This system is perfect for city dwellers who have a smaller amount of stuff to store, like seasonal clothes, important documents, or that snowboard you only use once a year. The ability to recall a single box without having to get everything back is a huge plus.
- Best For: Apartment decluttering, storing seasonal items, and managing a handful of boxes.
- Less Ideal For: Large furniture, the contents of an entire room, or if you need frequent, unplanned access.
Their per-item or per-bin pricing model gives you a ton of flexibility, so you’re only paying for the exact space you use. This can make it a really cost-effective option if your storage needs change over time.
PODS Portable Storage Containers
PODS works on a completely different playbook than valet services. Instead of picking up boxes, they drop off a huge, weatherproof container right at your home. You get to load it on your own schedule, and when you’re ready, they haul the whole container away to a secure facility.
This model gives you total control over the packing process and even gives you on-site storage for as long as the container is on your property. It's a fantastic hybrid solution for anyone doing a home renovation or a local move who needs to store things temporarily without constantly driving back and forth to a storage unit.
Here’s a look at what a standard PODS container delivery looks like.
As you can see, the container itself is pretty sizable, and the specialized truck makes it easy to place it right where you need it.
The biggest win for PODS is capacity. One container can easily hold the contents of several rooms, making it a beast for big projects. The main drawback, however, is that you need the physical space—like a driveway—to actually place the container. That can be a deal-breaker in crowded urban areas. For a closer look at similar options, our guide on selecting a storage unit with pickup service offers some extra tips.
Endless Storage By The Box
Endless Storage has a laser-focused model that’s all about simplicity and affordability for smaller-scale storage. It’s refreshingly straightforward: they mail you heavy-duty, custom boxes, you pack them up, and then you schedule a pickup using a prepaid shipping label.
This "by-the-box" approach is perfect when you just need to store specific things without having to pay for a whole unit you’ll never fill. It's a modern, mail-based system that gets rid of the need for in-person appointments and works on your timeline, anywhere in the country.
Since you only pay for the boxes you actually store, it stands out as one of the most budget-friendly storage companies that pick up, particularly for long-term storage. This makes it a no-brainer for college students, people decluttering their closets, or anyone who needs to archive documents or keepsakes.
Feature & Service Comparison of Leading Providers
To really nail down which service is the right fit, it helps to see their core offerings laid out side-by-side. Each company is solving the storage puzzle in a slightly different way, aiming at different needs and situations.
This breakdown really shines a light on the core differences. Your choice comes down to what you're storing and how much help you need along the way. If you’re fine with packing your own things but need a hand with the sofa, Clutter is a solid choice. But if you've just got a few boxes of books and winter gear, Endless Storage offers a smarter, more economical solution. It's all about matching the model to the mission.
Matching the Right Service to Your Situation
Picking between storage companies that pick up isn't just about comparing features—it's about matching a service to where you are in life. The perfect solution for a student storing a couple of boxes over the summer is almost never the right fit for a family moving across the state. This real-world, scenario-based approach cuts through the marketing fluff to help you land on the service that actually works for you.
And it's a booming market for a reason. The global portable storage market is on track to hit $15 billion by 2025 and is expected to grow by 7% annually through 2033. That growth is driven by people just like you, looking for smarter, more convenient ways to handle their stuff during life's big transitions. You can dive deeper into the trends in portable storage services if you're curious.
This simple decision tree illustrates how the amount you need to store—be it a few boxes or a room full of furniture—is the first thing you need to figure out.

As you can see, smaller jobs are a perfect match for per-item models, while bigger projects almost always call for container or volume-based pricing to make financial sense.
Best for Storing a Few Boxes
If you're just looking to declutter a small apartment, stash some seasonal clothes, or archive a few boxes of documents, a "by-the-box" service like Endless Storage is a no-brainer. These services are designed for exactly this kind of small-scale efficiency.
You won't get stuck paying for empty space in a big storage unit or container, which is where a lot of money gets wasted with traditional options. The whole thing is handled through the mail, so you never have to deal with in-person appointments. It's incredibly convenient, especially for busy city dwellers or college students. For a closer look at how it works, learn more about on-demand storage services.
Key Insight: When you only have a few things to store, cost-effectiveness and simplicity are everything. Paying per box means you're only paying for the exact space you use. Nothing more, nothing less.
Best for a Whole Room or Apartment
Once you're storing the contents of a studio apartment or a full room, valet services like MakeSpace or Clutter really start to shine. They bring the muscle to handle furniture and dozens of boxes, which is a huge step up from trying to do it all yourself.
Their teams know how to navigate tight apartment hallways and busy city streets. Plus, with features like a digital photo inventory, you can easily see what you have in storage and get specific items back without having to pull everything out. This makes them ideal for temporary moves or those awkward gaps between leases.
Best for a Cross-Country Move
For a long-distance move, nothing beats the hybrid approach of a portable container service like PODS. They combine the control of DIY packing with the convenience of professional transportation. A container gets dropped off at your home, you load it on your schedule, and then they take care of shipping it to your new city.
This model is a lifesaver if your move-out and move-in dates don't line up perfectly. You can have the container stored at a secure facility for a month or two before it's delivered to your new place. It gives you the capacity for a whole household's worth of stuff with the flexibility to handle a complicated timeline.
Best for Business Inventory
Businesses that need to store inventory, equipment, or archives need a solution that’s both secure and can grow with them. Valet storage services that offer detailed photo inventories are an excellent fit here.
Picture a small e-commerce shop storing extra stock. With a digital catalog, the owner can see exactly what's on hand and request specific products to be delivered right to their office when they're needed. It’s like having an efficient, off-site stockroom without the massive overhead and long-term lease of a commercial warehouse.
How the Pickup and Delivery Process Works

Getting a handle on the logistics of storage companies that pick up is the first step toward a smooth, hassle-free experience. While they all promise convenience, the reality is that the process can look quite different depending on whether you choose a valet service or a portable container model.
Let's walk through the journey, from scheduling that first pickup to getting your stuff back when you need it. The process always kicks off with booking the service, which you can usually do right from your phone or computer. As you check out different companies, pay close attention to how to schedule a pickup—the ease of this step often sets the tone for the rest of your experience. You’ll just need to give them your address, a rough idea of how much you're storing, and pick a time that works for you.
What Happens on Pickup Day
This is where the paths really diverge based on the service you've picked.
- Valet Storage: A team of pros shows up at your door. They'll either grab the boxes you've already packed or, if you've gone for a full-service option like Clutter, they’ll even do the packing for you before loading everything onto their truck.
- Container Storage: With a service like PODS, "pickup day" is simply when they come to retrieve the container that you packed. You just let them know it’s full and ready to be whisked away.
- By-the-Box Service: For a flexible approach like Endless Storage, you just slap a prepaid shipping label on your packed boxes. Then, you leave them for a regular carrier pickup, just like sending any other package.
No matter which route you choose, your things are then taken to a secure storage facility, which is often climate-controlled. That seamless handoff is exactly why pickup services are so popular.
Creating Your Digital Inventory
Here’s one of the best perks offered by many valet storage companies that pick up: the digital inventory. Once your items get to the storage facility, they’re photographed and uploaded to your personal online account. Suddenly, you have a complete visual catalog of everything you have in storage.
This feature is a total game-changer for staying organized. Forget trying to remember which box has your winter jackets. Now, you can just scroll through your online inventory, spot what you need, and click to have it delivered. It turns the old "black hole" of storage into a manageable, easy-to-access extension of your home.
Pro Tip: As you pack, label your boxes with broad categories like "Kitchen Gadgets" or "Office Supplies." This simple step makes it much easier to match your physical boxes with their photos in the digital inventory, making future retrievals a breeze.
Requesting a Delivery
Getting an item back is just as simple. You log into your account, find the specific box or item in your photo inventory, and schedule a delivery right to your door. Most companies need about 24 to 72 hours' notice, but this can definitely vary.
Before you commit, make sure you're crystal clear on delivery fees. Some companies charge a flat rate, while others might bill you based on how many items you're getting back. This is a critical detail to look at when you're comparing providers. Our complete guide to storage pickup and delivery dives deeper into these kinds of details to help you sidestep any surprise charges.
Frequently Asked Questions
Diving into the world of pickup storage for the first time usually sparks a few questions. It's smart to get clear on the big details—like insurance, how you get your stuff back, and what's off-limits—before you commit. A little homework now means no surprises later.
This section tackles the most common questions people have about storage companies that pick up your stuff. Think of it as your final checklist.
Is My Stuff Insured with a Pickup Storage Service
Yes, but you really need to read the fine print. Nearly every service includes some kind of basic protection plan, but the coverage is usually minimal. This standard insurance often values your items by the pound, which is almost never enough to cover things like electronics, furniture, or anything with real value.
Before you book, always ask for the specifics of their protection plan. For your more valuable belongings, you've got a couple of options:
- Buy Extra Coverage: Most companies let you purchase supplemental insurance for a higher declared value.
- Check Your Own Policy: See if your homeowner's or renter's insurance already covers items stored off-site.
The bottom line: never assume you're fully covered. The only way to get real peace of mind is to review the company's full protection plan and add extra insurance if you need it.
How Do I Get My Items Back from Storage
How you retrieve your items is one of the biggest differences between storage models. With a valet service like MakeSpace, you get a handy online photo inventory. You just log into your account, click on the specific boxes or items you need, and schedule a delivery.
Just remember there’s usually a lead time, which can be anything from 24 hours to a week, and you'll almost always pay a delivery fee. This setup is perfect if you only need one or two things at a time. On the other hand, with a container service like PODS, you have to schedule the delivery of the entire container, which makes grabbing a single item pretty impractical.
What Items Are Prohibited from Storage
Every storage company has a strict list of prohibited items for safety and legal reasons. This isn't just a friendly suggestion—it's a hard rule to protect your things, other people's property, and the facility itself. While the exact list varies a bit, you can bet it will always include these:
- Hazardous Materials: Anything flammable, corrosive, or explosive is out. This means no gasoline, propane tanks, paint, or harsh chemicals.
- Perishable Foods: Any food that can spoil is a no-go. It attracts pests and creates a mess nobody wants to deal with.
- Illegal Substances & Firearms: These are universally banned from all storage facilities.
- Living Things: This one’s a given—no live plants and definitely no animals.
It's also pretty common for companies to restrict extremely valuable items like fine art, jewelry, or cash. Before you even think about packing, do yourself a favor and check the company's official terms of service for their complete list of what not to store.
Ready to clear the clutter without the hassle? Endless Storage offers a simple, by-the-box solution that works for you. We send the boxes, you pack, and we pick them up—all from the comfort of your home. Get your free quote today!
Frequently Asked Questions
Unveiling the Secrets to Effortless Storage
Endless Storage is available nationwide. You pick a plan, tell us where to pickup, and we'll send a UPS van to collect, whichever state you're in.
Your shipping label will be sent to your email within a few minutes, if not instantaneously. It can also be accessed through your customer profile.
Your box will be shipped to one of our climate controlled self storage facilities in our closest self storage facility. Our manager will accept your package, notify you that your box has been received, and securely stored. Only our managers will have access to Endless Storage boxes.
Email us at admin@endless-storage.com click to live chat with us, or send us a message below.
Never! We're committed to transparent pricing with no surprises. You'll lock in your rate with no hidden fees and no long-term contracts.
Fast access guaranteed! Your boxes will arrive at your doorstep within 48 hours of requesting them back. Need to check on delivery? We provide tracking information for complete peace of mind.
Totally flexible! Store month-to-month with no long-term commitment and cancel anytime.
Everything's online! Use your account dashboard to:
• Set up automatic monthly payments
• Request box returns
• Update your address
• Order additional boxes
• Track shipments
Your boxes are insured up to $100 each. Our customer service team will help you file any necessary claims and resolve issues quickly.
Don't worry – we'll email you right away if there's a payment issue. Your items stay safe, though you may have temporary service interruption or late fees until payment is resolved.
When you request our free storage kits, you'll have 30 days to send in your boxes to activate your 3 months of free storage. Think of it like starting a gym membership – your activation window begins when you receive your kits, and your full free trial begins once you send in your first box. During your free months, you'll experience our complete storage service at no cost.
Your 30-day activation window begins when you receive your storage kits. We'll send you an email confirmation when your kits are delivered, marking the start of your activation period.
If you haven't sent any boxes for storage within your 30-day activation window, your free trial will expire and we'll begin charging the regular monthly rate of $7.99 per box. This helps ensure our storage kits go to customers who are ready to use our service.
A box costs $7.99 per month to store (plus sales tax). This price includes free shipping for standard boxes under 50 lbs. and smaller than 20"x20"x20
Log into your Endless Storage account, locate the box you would like returned, and simply click Return My Box.
Yes, each box stored with us is insured for up to $100 throughout transit as well as the duration of storage within our facilities.
Your box will be at your doorstep within 48 hours of you requesting it back.
Store 10+ boxes? We'll pick them up for free! After your purchase, we'll contact you to schedule a convenient pickup time and arrange UPS collection.
We trust UPS with all shipments, and every box includes $100 insurance coverage. You'll receive tracking information to monitor your items' journey.
Yes! Visit any of our locations by appointment. Just bring a photo ID matching your customer profile.
For everyone's safety, we can't store hazardous materials, firearms, or perishables. All items must fit within our standard boxes.
It's easy! Order your storage kit online, and we'll ship it to you within 1-2 business days. Your shipping labels will be emailed instantly and available in your account.
We're here to help! Email us at admin@endless-storage.com, use our live chat, or send us a message through your account.
To cancel your storage service with Endless Storage, please email your cancellation request to admin@endless-storage.com. Our team will process your request within 2 business days and confirm your cancellation via email.
We understand packing takes time. However, to maintain your free trial benefits, you'll need to send at least one box within the 30-day activation window. If you need more time, you can always start with one box to activate your trial and send the rest later. You can always reach out to admin@endless-storage.com if you have any issues or concerns.
When you request our free storage kits, you're starting a 30-day window to begin using our storage service.
To avoid any charges, simply send at least one box for storage within 30 days to activate your 3-month free trial. If you decide not to use our service and don't send any boxes within the 30-day window, a one-time $50 fee will apply to cover the costs of materials and shipping. This helps ensure our storage kits go to customers who are ready to use our service.
Think of it like reserving a hotel room – we're setting aside space and sending specialized packing materials for your use. The fee only applies if you request materials but don't begin storage, similar to a hotel's no-show charge.

