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Frequently Asked Questions

Answers to Your Questions For Endless Storage

How long will it take to get my shipping label?
Your shipping label will be sent to your email within a few minutes, if not instantaneously. It can also be accessed through your customer profile.

When I want my box back, will it be shipped to my doorstep?
Yes! Your box will be at your doorstep within 48 hours of you requesting it back.

Where will my box be shipped to?
Your box will be shipped to one of our climate controlled self storage facilities in northern New Jersey. Our manager will accept your package, notify you that your box has been received, and securely stored. Only our managers will have access to Endless Storage boxes.

How much does it cost to store a box?
We store one box for $9.99/mo (plus sales tax) and 2+ boxes for $7.99/box per month (plus sales tax). Shipping is always free with the exception of boxes that weigh more than 50 lbs. or are larger than 20”x20”x20”*

How do I get my box back?
Log into your Endless Storage account, locate the box you would like returned, and simply click Return My Box.

Are boxes insured?
Yes, each box stored with us is insured for up to $100 throughout transit as well as the duration of storage within our facilities.

How do I know if this service is available to me?
Currently, we exclusively offer our services throughout New York, New Jersey, and Connecticut.

Have additional questions?
Email us at, click to live chat with us, or send us a message below.

*Free shipping on any box weighing less than 50 pounds. For boxes weighing 50 and up to 75 pounds, the shipping fee is $20.00. For boxes weighing more than 75 pounds, contact us for our assistance in logistics and pricing.